Emergency Services receives high scores for care experience
A national survey measuring patient and family satisfaction across hospital services has ranked University of Minnesota Masonic Children’s Hospital’s Emergency Department among the highest in the nation. In the 2017 Picker Patient Experience questionnaires, the pediatric Emergency Department achieved the 99th and 98th percentiles in consecutive quarters. These scores are based on a core set of questions designed to measure patients’ and their families’ experiences with health care.
The hospital’s Emergency Department is also one of the most efficient in the country, according to metrics developed from data drawn from across U.S. children’s hospitals. The time from patient arrival to evaluation by a nurse or physician and emergency department throughput times at the hospital are the shortest in the Minneapolis-St. Paul metro area and rank in the top decile nationally.
Researchers advance pediatric clinical care
Recent research studies submitted by University of Minnesota Health pediatric emergency medicine physicians are having an impact on the care of infants and children in the Emergency Department (ED) setting. Screening adolescents for sexually transmitted infections is now recognized as an important responsibility of ED staff due in part to the work of Kari Schneider, MD. Her study appears in the April 2016 issue of Sexually Transmitted Diseases. In a 2017 article appearing in Pediatric JAMAPediatric JAMA, Mark Roback, MD, and coauthors report that findings from a multicenter study of procedural sedation in the ED support the safety and efficacy of this widespread practice and identify best practices in emergency sedation for children. Forthcoming articles shed light on current care practices. Marissa Hendrickson, MD, Ronald Furnival, MD, and coauthors investigate the dramatic increase in outpatient use of ondansetron for children with nausea and vomiting. Their article will appear in the journal Pediatric Emergency Care.
Septic shock cases are rare but deadly. New resources and guidelines tested in a research collaboration have helped speed diagnosis and care delivery and reduce mortality rates.Continue reading
A young patient presents in the ED with cough, fever, and lethargy. Aided by a new protocol, staff make a rapid diagnosis, and the patient is moved to treatment for septic shock in less than 1 hour.Continue reading